Kux8 Privacy Policy – How Your Data Is Protected

Welcome to kux8. We believe trust on an online gaming platform is built on transparency. This Privacy Policy explains how kux8 collects your personal data, how it is used, and how securely it is stored.

By using the kux8 website or any of its services, you agree to this Privacy Policy. Please read it carefully before using the platform for the first time. If any part is unclear or you have questions, contact our support team directly.

Kux8 collects certain information necessary to provide its services. This falls into two categories: information you provide directly, and information collected automatically.

Information Provided Directly:

• Full name, date of birth, and nationality
• Mobile number & email address
• Home address & postal code
• National ID Card or Passport Number (for KYC verification)
• Payment method details (Mobile Banking, Nagad, Rocket number)
• Bank account details (where applicable)

Automatically Collected Information:

• IP Address & Device ID
• Browser type & operating system
• Visit time, date, and duration
• Pages visited and time spent on each
• Betting History & Gaming Activity
• Cookies & Session Data

Kux8 uses your data only for specific, legitimate purposes. We never use it for unnecessary reasons or share it with advertising third parties.

• Account Management: Your information is used for registration, login, and account security.
• Transaction Processing: Payment details are required to process deposits and send withdrawals.
• Customer Support: Your account and transaction history are needed to resolve your issues.
• Security & Fraud Prevention: IP and device information is used to detect suspicious activity.
• Legal Obligations: Your information may be used to fulfill requirements set by government regulatory authorities.
• Service Improvement: Usage patterns are analyzed to further improve the user experience.
• Promotional Communications: You will only be informed about offers and bonuses with your consent.

Kux8 does not retain data longer than necessary. However, certain information may be kept for a defined period for legal and business reasons.

• All data is retained for as long as the account remains active.
• Financial transaction records may be retained for up to 5 years after account closure.
• KYC documents are retained for a minimum of 3 years after account closure.
• Log files and security data are generally deleted after 12 months.
• Relevant data will be retained during any legal dispute until the matter is resolved.

Once the retention period ends, data is securely deleted or anonymized so it can no longer be identified.

Kux8 does not sell your data. However, it may be shared in the limited circumstances outlined below.

• Payment Processors: Only the necessary data is shared with payment gateways such as Mobile Banking and Nagad to complete transactions.
• KYC Verification Provider: Licensed third parties are used for identity verification.
• Law Enforcement: Data disclosure is required when mandated by a court order or government directive.
• Technical Service Providers: Companies that support platform operations only receive the data they need and are bound by confidentiality agreements.

Kux8 uses cookies on its website to improve your browsing experience and ensure the platform functions properly. Cookies are small text files stored on your device.

Types of cookies we use:

• Essential Cookies: Essential for login sessions and security — cannot be disabled.
• Functional Cookies: Remembers your preferences and settings.
• Analytics Cookies: Analyzes website usage to help improve our services.
• Security Cookies: Used to prevent fraud and unauthorized access.

You can manage or delete cookies through your browser settings. Please note that disabling essential cookies may affect certain features of the platform.

Under kux8's Privacy Policy, you have clear rights over your own data. We respect these rights and are committed to upholding them.

To exercise any of the above rights, contact kux8 through the support team. Requests are typically responded to within 30 days.

Kux8 strictly prohibits use of the platform by anyone under 18. We do not knowingly collect data from minors.

• Age verification is mandatory at the time of registration.
• Proof of age documents may be requested at any time if there is any doubt.
• Any account found to belong to a minor will be immediately closed and all associated data deleted.
• Parents should monitor their children's online activity and notify us if they have any concerns.

Kux8 reserves the right to update this Privacy Policy in part or in full at any time. When changes are made, the "Last Updated" date at the top of the page will be revised accordingly.

• For significant changes, you will be notified via SMS to your registered mobile number or by email.
• Continued use of the platform after an updated policy takes effect will be considered acceptance of the new policy.
• If you do not agree to the updated policy, you may request account closure.

Contact kux8 for any questions, complaints, or requests to exercise your rights regarding this Privacy Policy.

• Email: [email protected]
• Live Chat: Via the chat button at the bottom right of the website, available 24/7
• Response Time: Typically within 24–48 business hours